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Trust & Safety

Trust & Safety is a core part of the review because it addresses the protections and institutional credibility behind a broker. The score considers the primary regulatory framework, additional licenses, operating history, and most importantly the legal entity responsible for the client relationship.

Assessment Factor Overall Weight
Main regulatory protection 70%
Additional licenses 15%
Market Presence & Operating History 15%

Primary Regulatory Protection

Regulatory Profile Points
Tier-1 regulation 5
Tier-2 regulation 4
Tier-3 regulation 3
Offshore regulation 2
Unregulated 1

Additional Licenses

Additional Regulatory Coverage Points
No additional licenses 0
One additional Tier-3 license 1
One additional Tier-2 license 2
One additional Tier-1 license 3
At least two additional strong licenses 4
Multiple Tier-1 licenses across major jurisdictions 5

Operating History & Market Presence

Operating History Points
20+ years 5
10–19 years 4
5–9 years 3
2–4 years 2
Less than 2 years 1

Red Flags & Rating Adjustments

Where material concerns fall outside the standard score tables, we may apply a downward adjustment to Trust & Safety, the overall rating, or the final verdict.

  • Regulatory warnings, fines, suspensions, license restrictions, or enforcement actions
  • Unclear or insufficiently documented legal entity, ownership structure, or client-onboarding entity
  • Unresolved withdrawal complaints or repeated payment issues
  • Misleading claims about regulation, fees, execution, bonuses, or trading conditions
  • Opaque company information or limited disclosure of key legal documents
  • Major inconsistencies between published terms and customer support responses
  • Highly restrictive bonus terms that may prevent realistic withdrawals
  • Serious platform stability, execution, or order-handling concerns

Red-flag adjustments are evidence-led and consider severity, recency, frequency, and source reliability. A sufficiently serious concern can cap the final rating even when the broker scores well elsewhere.